There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do You do NOT need to write any addresses. Begin your letter as follows: Dear ...........,

Dear Sir/ Madam, I am writing

this

Linking Words

letter to express my dissatisfaction with the bus service, which has increasingly become unreliable over the

fortnight

Correct word choice

past fortnight

show examples

. Over

this

Linking Words

period,

buses

Use synonyms

Change preposition

show examples

route 24, which I take daily to my work, frequently

arriving

Wrong verb form

arrive

show examples

late

for

Change preposition

show examples

15-20 minutes, and on three occasions,

not

Verb problem

did not

show examples

even

arrived

Wrong verb form

arrive

show examples

at all.

In addition

Linking Words

, the timetable displayed on the screen at the bus stop mismatch with

actual

Correct article usage

the actual

show examples

sechdule

Correct your spelling

schedule

, which causes confusion among the passengers.

Although

Linking Words

most of

Use synonyms

buses

Correct article usage

the buses

show examples

are always cleaned and well maintained, a few of them

required

Wrong verb form

require

show examples

new equipment.

This

Linking Words

lack of reliability has made me late to work

for

Change preposition

apply

show examples

several times, resulting in the

lost

Replace the word

loss

show examples

of productivity and the need to work extra hours to compensate.

Furthermore

Linking Words

, the uncertainty forces me to leave my home

unneccessary

Correct your spelling

unnecessarily

early, disrupting my daily routines. I would appreciate it if the company could review urgently the

buses

Use synonyms

of route 24, ensure that they arrive and depart on time, ask the drivers to inspect

Use synonyms

buses

Correct article usage

the buses

show examples

before starting the trips and deploy additional vehicles during peak hours. I believe these measures would greatly improve the service for all the commuters. Yours sincerely, Amarpreet Singh

amarbatth367

Aug 11, 2025

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coherence

Add more clear paragraphs. Put one idea in each paragraph: problem, effect, fix. Use simple connect words like First, Next, Also, Finally.

greeting and closing

Check the start and end of the letter. Use 'Dear Sir or Madam' and 'Yours sincerely' exactly. This helps form.

coherence

Keep the text on one idea per paragraph. It makes the flow easy to read.

task response

Be precise with time and numbers. Say '15 minutes late' or '3 times' for clear fact.

grammar

Fix spelling and small grammar. Use plain form like 'the buses are' not 'most of buses'.

tone

Polite tone and respect in writing.

task response

It covers all three parts: problem, effect, and fix.

coherence

Keeps the idea of the problem clear.

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4
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
14
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

192 words

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