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Writing Samples
Band 4.5

You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email •give details of the purchase •describe the problem •explain why you need a replacement urgently

4.5 / 9
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Dear
sir
Fix capitalization
Sir
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Punctuation problem
,
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i
Fix capitalization
I
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 am writing
this
Linking Words
 letter to draw your attention .
i
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I
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 bought the clothes from
zara
Fix capitalization
Zara
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.
but i
Fix capitalization
But I
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 am not satisfied
Punctuation problem
.
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I
purchase
Wrong verb form
purchased
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 many
type
Fix the agreement mistake
types
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 of clothes
there
Punctuation problem
. There
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 are 2 jeans
4
Punctuation problem
, 4
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shirts
and
Punctuation problem
, and
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 2 long coats
i
Punctuation problem
. I
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am give
Wrong verb form
gave
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 my email on your online site
my
Punctuation problem
: my
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 [email protected]
you
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You
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 can
cheak
Correct your spelling
check
 on mail .
i
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I
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 put all
detiles
Correct your spelling
details
 on your site .
there
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There
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 are problems
in
Change preposition
with
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 all
Correct article usage
the cloathes
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cloathes
Correct your spelling
clothes
Punctuation problem
. .in
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.in
Correct your spelling
In
long
Correct article usage
the long
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coat
Punctuation problem
coat,
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i
Fix capitalization
I
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 need
XL
Correct article usage
an XL
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 size
but
Punctuation problem
, but
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 the black
one
Correct pronoun usage
apply
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coat
size
Verb problem
is size
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 L.
in
Fix capitalization
In
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 shirts
which
Punctuation problem
, which
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 one staff
your
Change preposition
on your
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 site
say
Correct subject-verb agreement
says
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 they
totely opesite
Correct your spelling
totally opposite
i
Punctuation problem
? I
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 need full
cotten
Correct your spelling
cotton
 shirts
but
Punctuation problem
, but
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 you
send
Wrong verb form
sent
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 me silk
fiber
Use the right word
fibre
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.
i
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I
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 need black
couler
Correct your spelling
colour
 but both
jeanes
Correct your spelling
jeans
 blue
couler
Correct your spelling
colour
.
i
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I
show examples
 am
goining
Correct your spelling
going
 to
the
Correct pronoun usage
my
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sister
Check wording
sister's
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merrage
Correct your spelling
marriage
Punctuation problem
. .that
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.that
Correct your spelling
That
way
Punctuation problem
way,
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i
Fix capitalization
I
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 can
bought
Wrong verb form
buy
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 black long coats
i
Fix capitalization
I
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 need very urgently replacement for
cloaths
Use the right word
clothes
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Punctuation problem
, specially
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specially
Replace the word
especially
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 long
coat
Fix the agreement mistake
coats
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.
the
Fix capitalization
The
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 black one only
suit
Correct subject-verb agreement
suits
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with my
pant
Fix the agreement mistake
pants
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 or shirt .
i
Fix capitalization
I
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 hope you can
understant
Correct your spelling
understand
 my problem.
i
Fix capitalization
I
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 can wait
your
Change preposition
for your
show examples
postive
Correct your spelling
positive
 response. your fathfully
mohinder singh brar
Fix capitalization
Mohinder Singh Brar
show examples

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structure
Put one idea in each paragraph. Break the text into clear parts: what you bought, what is wrong, what you want.
greeting closing
Use proper start and end. Start with Dear Sir or Madam. End with Yours faithfully.
language
Make the long text short. Use short sentences. Do not use too many ideas in one line.
content
State the order number and date. Say you need a replacement soon.
content
You show you want a fix and tell why speed is needed.
content
You list the items bought.
Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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Topic Vocabulary:
  • order number
  • order date
  • item
  • product
  • price
  • size
  • color
  • fit
  • delivered
  • faulty
  • defective
  • damaged
  • wrong
  • not as described
  • photos
  • packaging
  • return
  • return label
  • replacement
  • exchange
  • refund
  • money back
  • shipping
  • delivery
  • courier
  • tracking
  • customer service
  • contact
  • email
  • phone
  • urgent
  • ASAP
  • quick
  • response
  • policy
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