IELTS Writing Correction Service
Writing Samples
Band 6

You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: a) introduce yourself b) explain the problem c) and state what action you would like from the company

Dear Sir or Madam, My name is Mikhael
and
Punctuation problem
, and
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 I am writing
this
Linking Words
 letter to complain about your company's
customer
Use synonyms
services
Fix the agreement mistake
service
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. So
last
Linking Words
 week I bought a Samsung
TV
Use synonyms
 from your store.
Then
Linking Words
, when I tried, the
TV
Use synonyms
 did not work at all. I think there is a problem with the LCD because the power is working
but
Punctuation problem
, but
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 the LCD is blank.
For
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this
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 reason, I called
customer
Use synonyms
 service to tell them about the problem, but I did not receive any answer. I feel so frustrated, because the
TV
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 should be used
for
Change preposition
as
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 my teaching
tools
Fix the agreement mistake
tool
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.
Therefore
Linking Words
, I would like a
rechecking
Use the right word
re-checking
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 process for the
TV
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. If it is caused by your factory, I demand a brand new Samsung
TV
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.
Moreover
Linking Words
, I was not satisfied with the
customer
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 service. So, in the
future
Add a comma
future,
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 I hope your
customer
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 service can be more responsive. I am waiting for your prompt response. Yours sincerely, Mikhael

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task response
Your letter uses the three parts: a note of who you are, the problem, and what you want. For a higher score, use a softer tone and not so strong words like 'I demand.' Put the date of purchase and a store name if you have it to be clear.
coherence cohesion
Make each paragraph have one main idea. In one paragraph, tell the problem. In another paragraph, say what you want the firm to do. Use small linking words like First, Then, Finally to guide the reader.
greeting and closing
Clear opening and close in the letter.
task response
The letter shows what the writer wants and why it matters.
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