You are not satisfied with the service of a restaurant. Write a letter to the manager. 1. Describe the problem 2. Explain how it affected you 3. Suggest what the manager should do.

Dear Sir/ Madam, I am writing
this
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letter to express my dissatisfaction with the service I experienced at your restaurant
last
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Sunday evening. To commence with, despite having a reservation, my family and I were kept waiting for over 30 minutes before being seated. Once seated, the staff appeared inattentive, and it took another 25 minutes for our order to be taken. Apart from that, the meals were served cold and lacked the quality I had expected from your establishment.
This
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situation was not only inconvenient but
also
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embarrassing, as I had invited guests who were visiting from overseas. The poor service created a negative impression, and we had to leave without enjoying the meal properly. I would appreciate it if you could investigate
this
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matter and ensure
such
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incidents do not happen again. As a gesture of goodwill, I suggest offering a refund or a complimentary meal to compensate for the inconvenience. Looking forward to hearing from you. Yours faithfully, Smith

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structure
Make one idea in each paragraph. Put one main point in every paragraph.
language
Use clear and short words. Keep the lines short and not long.
content
Add a short note at the end that tells what you want the manager to do now.
tone
Polite tone and clear aim to fix the issue.
content
The problem and effect are easy to see for the manager.
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