You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter • say what the participants liked about the hotel • explain why they were unhappy about the food • suggest what the manage� should do to improve the food in future

Dear Sir/Madam, I am writing to grab your attention on the negative reviews of your food, which were given by my company's clients and guests on their one-day visit to your hotel. My name is Ketul Shah, the manager of the Starfox, and I organised a one-day seminar meeting at your hotel. In their feedback, they seemed satisfied with the services and facilities they received at your hotel. They particularly mentioned that the ambience is really welcoming and the live music,
as well as
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the huge aquarium, is
an
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apply
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eye-catching and pleasant to watch.
However
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, one particular thing they seemed disappointed with
is
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was
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the midday lunch. They explained that the main course was a bit oily and salty.
In addition
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, the sweet dish was limited
due
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to
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so
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which
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some of my clients had it only once.
Furthermore
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, the bread that was served was cold
too
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, too
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. At
last
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, the
overall
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experience was amazing
and
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, and
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even the food was delicious, but if you could take steps towards cooking healthier food by using less oil, that would be appreciated. I look forward to hearing from you. Yours faithfully, Ketul Shah

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content
Be clear on who writes. Do not claim to be the hotel boss if you are not.
structure
Split the text into clear parts: what guests liked, what was not good, and what should be done.
grammar
Use simple words. Check for small grammar mistakes and fix them.
tone
Keep a formal tone. Use polite phrases like 'I would like' and 'please' when needed.
content
Give precise ideas for change, like how to heat food or keep bread warm.
content
The note shows what was liked by the guests.
content
It keeps one main idea and ends with a wish to change.
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