You are not satisfied with the service of a restaurant. Write a letter to the manager. 1. Describe the problem 2. Explain how it affected you 3. Suggest what the manager should do.

Dear Manager, I am writing to express my dissatisfaction with the service I received yesterday in your restaurant.
First,
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yesterday I chose to dine with my family as a moment of enjoyment, and we booked a table for 12 people in front of the sea, but once we arrived there, the waiter informed us that an issue had occurred and we could not stay at the table we had reserved , and they proposed to change to another table inside.
Next,
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all the members of my family , even my parents who are over 70 years old, were disappointed.
As a result
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, I became extremely anxious, and we no longer had any desire to stay there, because inside there is a saloon which was noisy and they were a crowd of people.
Then
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, I would be happy to suggest that the place must be managed by a person who should be present at any moment a problem happens, in order to solve it as quickly as possible, and
also
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listen to clients' comments to enhance the future service in the restaurant. I am looking forward to hearing from you. Yours faithfully, Issam Chris,

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task response
Make the problem, its effect, and the fix clear in separate parts. Use simple reasons and short sentences.
coherence
Link ideas with clear joins like 'First', 'Next', 'Then', and 'Finally'. Keep one idea per paragraph to help flow.
tone
Be calm and polite in tone. Avoid big words or harsh terms when you complain.
content
The goal is clear: tell the manager about the issue and what you want.
structure
There is a logical order: problem, effect, solution.
tone
The letter is polite and formal.
Topic Vocabulary:
  • apologize
  • complaint
  • problem
  • service
  • food
  • meal
  • order
  • dish
  • wrong
  • missing
  • cold
  • wait
  • staff
  • manager
  • customer
  • refund
  • discount
  • compensation
  • trust
  • value
  • money
  • time
  • plan
  • mood
  • improve
  • train
  • policy
  • response
  • follow up
  • contact
  • next time
  • satisfied
  • unhappy
  • apology
  • waste
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