Write a letter to the manager about your stay. In your letter: Give details of your stay What were the high & low points of the hotel What are your suggestions; recommendations and / or complaints about the hotel You do NOT need to write any addresses. Begin your letter as follows: Dear .....................,

Dear Sir or Madam, The purpose of writing
this
Linking Words
letter is to let you know about my recent visit to your hotel
this
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month. I
was
Verb problem
took
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a two-day trip with my family to celebrate the birthday of my mother. Let me explain the situation, when we reached at receptionist deck; she welcomed us and gave brief details about each facility which is offered to the guests.
Also
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, she gave access to enter the spa room to my mother for making her day more special. After some time, when she went through the spa room, the staff member did not allow her to enter because of overbooking, which was extremely unexpected for us. I would like to suggest that you discuss
this
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matter with your staff members so that
this
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does not spoil the days of others. I hope that it
would
Wrong verb form
will
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be helpful for the reputation of your hotel. Thank you for your consideration. Yours sincerely, Abdi

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task response
Task response: The letter covers the stay, the good and bad parts, and asks for action, but it would be clearer if you list high points and low points in separate parts.
task response
Task response: Add a short line at the end about what you want the hotel to do next, such as fixing the issue or giving a refund.
structure
Coherence and cohesion: Break the text into 2 or 3 small paragraphs. Start with a short intro, then details, then a small ending.
cohesion
Coherence and cohesion: Use simple linking words like also, but, however, and finally to join ideas.
tone
Polite and formal tone used in the letter.
content
You mention all main parts: stay details, good and bad points, and a suggestion.
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