You recently had something delivered to your home. You now realise the person who delivered it damaged something in your home while they were delivering the item.

Dear Sir or Madam, I am writing to express my concern regarding a recent
delivery
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made to my home on October 10th, 2025. The
delivery
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was for a washing machine that I had ordered from HomeTech Appliances, and it was handled by your company. Unfortunately,
while
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the
delivery
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staff were carrying the washing machine into my apartment, they accidentally damaged my wooden door frame. There is now a noticeable crack and several scratches on the surface, which were not there before the
delivery
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. I took photographs of the damage immediately after the incident as evidence. I would appreciate it if you could arrange for compensation to cover the cost of repairing the damaged door frame, or alternatively, send someone from your company to assess and fix it. I believe
this
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situation can be resolved quickly and fairly. I look forward to your prompt response. Yours faithfully,

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task response
Add exact facts like the order number and the date, and the cost to fix the door. This helps the reader act fast.
structure
Break long lines. Use short sentences so the reader can see the need quickly.
tone
Keep a calm, polite tone and use the order and incident steps in the right order.
purpose
Clear goal stated and action asked for.
evidence
Notes evidence with photos.
tone
Polite and formal tone.
Fully explain your ideas

To get an excellent score in the IELTS Task 2 writing section, one of the easiest and most effective tips is structuring your writing in the most solid format. A great argument essay structure may be divided to four paragraphs, in which comprises of four sentences (excluding the conclusion paragraph, which comprises of three sentences).

For we to consider an essay structure a great one, it should be looking like this:

  • Paragraph 1 - Introduction
    • Sentence 1 - Background statement
    • Sentence 2 - Detailed background statement
    • Sentence 3 - Thesis
    • Sentence 4 - Outline sentence
  • Paragraph 2 - First supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 3 - Second supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 4 - Conclusion
    • Sentence 1 - Summary
    • Sentence 2 - Restatement of thesis
    • Sentence 3 - Prediction or recommendation

Our recommended essay structure above comprises of fifteen (15) sentences, which will make your essay approximately 250 to 275 words.

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