You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email: Give details of the purchase Describe the problem Explain why you need a replacement urgently Discuss both these views and give your own opinion.

Dear Customer Service Department, I hope
this
Linking Words
email finds you well. I am writing to complain about a recent clothing purchase I made from your website. My order number is 007890, which includes three dresses
:
Punctuation problem
:
show examples
a floral
sundress
Use synonyms
, a red cocktail dress, and a black skirt. The issues I encountered are that the floral
sundress
Use synonyms
and the red cocktail dress were delivered in different colours than what I had ordered. I received a blue
sundress
Use synonyms
instead
Linking Words
of
floral
Correct article usage
a floral
show examples
, and
Correct pronoun usage
one, and
show examples
a purple cocktail dress
instead
Linking Words
of
red
Correct article usage
a red
show examples
.
Correct pronoun usage
one.
show examples
Furthermore
Linking Words
, the black skirt was not the size I ordered; I requested a size 10, but received a size 14. I was very disappointed with
this
Linking Words
purchase.
Therefore
Linking Words
, I request a prompt replacement of these items. I need the floral
sundress
Use synonyms
for a wedding I am attending in two weeks, so it is crucial that the replacement be delivered by the end of next week. I would appreciate it if you could expedite
this
Linking Words
process. I look forward to your prompt response and a resolution to
this
Linking Words
matter. Thank you for your attention to
this
Linking Words
issue. Yours sincerely, Lily

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

improvement
For task response: The letter should show both sides of the view and give your own view. Here you did not discuss any other side and did not give your own view. Add a short line to say why you think a replacement is best and how the company should fix this.
improvement
For task response: Be clear on what you want. State what you want and by when. Give a real date to show urgency.
improvement
For coherence: Use more paragraphs. Put one idea in each paragraph. Use linking words like 'first', 'also', 'but', 'however', 'then' to show how you move from one idea to the next.
improvement
For coherence: Put the order details and the problem in one part, then the request for a fix in the next.
improvement
For language: Use simple, clear words. Avoid long lines. Check spelling and form of date and number.
tone
Polite and formal tone; nice closing.
focus
Clear sense of what the customer wants; urgency shown with the wedding and next week deadline.
content
Specific order details given (order number and items).
Fully explain your ideas

To get an excellent score in the IELTS Task 2 writing section, one of the easiest and most effective tips is structuring your writing in the most solid format. A great argument essay structure may be divided to four paragraphs, in which comprises of four sentences (excluding the conclusion paragraph, which comprises of three sentences).

For we to consider an essay structure a great one, it should be looking like this:

  • Paragraph 1 - Introduction
    • Sentence 1 - Background statement
    • Sentence 2 - Detailed background statement
    • Sentence 3 - Thesis
    • Sentence 4 - Outline sentence
  • Paragraph 2 - First supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 3 - Second supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 4 - Conclusion
    • Sentence 1 - Summary
    • Sentence 2 - Restatement of thesis
    • Sentence 3 - Prediction or recommendation

Our recommended essay structure above comprises of fifteen (15) sentences, which will make your essay approximately 250 to 275 words.

What to do next:
Look at other essays: