You stayed in a hotel and was not satisfied with service. Write a letter to manager. - why you chose this hotel - what problems did you face - tell the manager what to do

Dear manager, I am writing to complain about the poor service. I booked
this
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hotel because my friend suggested
to
Change preposition
apply
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me
Correct pronoun usage
apply
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that
she
Correct pronoun usage
I
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stayed
Wrong verb form
stay
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there before , and it was a wonderful place.
Firstly
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,I booked
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this
Fix the agreement mistake
these
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two weeks in advance and prepaid at the booking.com.when I arrived, they told me it was fully about the room I booked before.
Then
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,they gave the new room , which was
abit
Correct your spelling
a bit
smaller and had no windows.
Secondly
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,the room was not clean and comfortable.There was a smell in the place because it had no windows I could not get the fresh air from outside.
Finally
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bed was a bit soft
so
Punctuation problem
, so
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hard to sleep.I am very disappointed with
this
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hotel.
This
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experience was unacceptable,and I would like to inform your manager to manage and fix the service. I hope you will fix
this
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matter quickly , and I am looking forward to receiving a full refund. Yours sincerely JJ

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grammar
Fix grammar and spelling to make meaning clear.
structure
Put each main idea in its own paragraph and use a clear order: intro, list of problems, end with a request.
tone/content
Be more polite and precise. Add dates or stay period, and state how you want the issue fixed (money back, refund, apology).
content
You give a reason to pick the hotel.
structure
You tell the problems in the room.
tone
You ask for a full refund in the end.
Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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