IELTS Writing Correction Service
Writing Samples
Band 6.5

You recently stayed at a hotel during your vacation. However, you were not satisfied with some of the services provided. Write a letter to the hotel manager. In your letter: •explain why you chose to stay at the hotel •describe the problems you faced during your stay •say what you would like the manager to do about it

Dear Sir, I am writing
this
Linking Words
 letter to complain
you
Change preposition
to you
show examples
 and give
unsatisfactory
Correct article usage
an unsatisfactory
show examples
 review of your hotel from my personal experience.
Last
Linking Words
 week I booked a room-271 at your hotel for 3 days from November 21 to 23. I had planned my trip in advance , as my family and I were so excited to visit the Niagara Falls. Your hotel is located near the falls , and we could enjoy the view from the balcony.
However
Linking Words
,
this
Linking Words
 was the worst decision. My kids were so tired because we were travelling since early morning. When we reached there, the manager gave us the keys very late.
Additionally
Linking Words
, the central heater in our room was not working, as you are aware that the temperature is dropping during the night. When I asked the manager to provide us with a different room where the heating equipment is in working condition, he refused. I would like it if you could give me a solution, as
this
Linking Words
 was the worst stay that my family has experienced.
Also
Linking Words
, would like to make a suggestion to repair and inspect all heaters and air conditioners before providing rooms to clients. Thanks, Surbhi

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structure
Plan your letter. Put one main idea in each part: why you chose the hotel, what went wrong, and what you want now.
coherence
Use short paragraphs. Start each with a simple line that tells the idea.
language
Use clear and simple words. Check for small grammar mistakes.
tone
Finish with a polite closing and a clear request for action.
content
If you want money back or compensation, say it clearly.
content
The letter shows why you chose the hotel.
structure
Problems are listed in order.
content
The letter asks for a fix or action.
The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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