You use the local swimming pool often and during one of your visit you have encountered a problem. Write a letter to the manager and say – What the problem was and when it happened – What the swimming pool staff have done about it – Suggest your own solution to the problem.

Dear Pool
manager
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Manager
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, My name is Stan Mametov
and
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, and
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I am writing
you
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to you
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due to
Linking Words
some
inconvinience
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inconvenience
I have been facing
this
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morning. I have been your client since 2014
and
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, and
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it is
only
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the only
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one
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apply
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problem I've met inside the facility. The wooden locker #13 in the changing room does not close completely. The door seems
like
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apply
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covered by
mold
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mould
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, but
I
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I'm
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not sure completely what it could be.
As a result
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, the door has been increased in size
and
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, and
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it
is
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does
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not fit properly into the opening. I am kindly asking you to change
this
Linking Words
door before
other
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another
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visitore
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visitor
noticed
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notices
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that issue, because it inevitably will increase a client's dissatisfaction, which, I am pretty sure, you do not need. I asked the pool manager to notify a local woodworker. He listened
my
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to my
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complaint and said that he
will
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would
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fix it by himself in 15 minutes, but, unfortunately, I noticed
,
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apply
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that he did not repair it even after 1 hour. I have a good friend who
work
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works
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as a woodworker. I can share his contact with you. I could
reccomend
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recommend
him, because he is very cheap, but he is good.
Furthermore
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, he
recenly recieved
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recently received
The Red Seal certification, which evidently
prooved
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proved
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that he is a top-class professional. I am looking forward to
you
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your
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anwer
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answer
, If you have any questions, feel free to give me a call. Best regards, Stan Mametov

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improvement
Use clear steps: 1) state the problem, 2) say what staff did, 3) give your plan. Keep to one idea in each part.
improvement
Make three short paragraphs. Each paragraph has one main idea and simple link words. Use normal formal tone.
structure
The letter has a greeting and a closing.
content
It tells the problem and what the staff did/did not do.
Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

Topic Vocabulary:
  • encountered
  • cleanliness
  • facilities
  • issue
  • staff
  • address the problem
  • quick clean-up
  • unresolved
  • implement
  • regular cleaning schedule
  • peak hours
  • thorough inspections
  • dedicated cleaning staff
  • maintain cleanliness
What to do next:
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