You are a university student living in on-campus accommodation. You are having some problems with the Internet connection in your room. Write to the supervisor of your residence, in your letter: ● Introduce yourself ● Inform him/her of the situation ● Request that the problem be fixed

Dear Sir or Madam, I am writing
this
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letter to complain about the internet connection in the dormitory , as it has been very slow and has been cut off for a week. My name is Jack Wells, a senior student in the major of Biology. I am living in the on-campus accommodation, building B, room B0101. I have been experiencing some issues
with
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connecting to the internet from my room. When trying to connect, it seems to work well at the beginning,
then
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,
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it automatically cuts off and shows no internet.
Furthermore
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, even I can sometimes connect, but it is very slow, which affects my study,
hence
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why I need to go to the library every time for my study, which is not practical because it is always crowded, so
,
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I cannot concentrate on my lecture. May I please request a technician to have a look at
this
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matter and get
this
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problem fixed? The room is always available from 9AM to 2PM on weekdays if someone needs to enter the place to check. I would appreciate your immediate attention to
this
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matter. Jack Wells

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task response
Task response: You answer all parts of the task, but add one more clear line about how long the problem has happened and how it hurts your work.
task response
Task response: Your tone is mostly polite, but some lines sound a bit too strong. Keep the tone formal and calm in all parts.
coherence and cohesion
Coherence and cohesion: Your ideas are in a good order, but some long sentences are hard to follow. Make them shorter.
coherence and cohesion
Coherence and cohesion: Use simple link words like and, but, so, because in a clear way. Do not use too many commas.
task response
Task response: You introduce yourself, explain the problem, and ask for help. This fully answers the task.
task response
Task response: You give useful details like your room number and free time for a visit. This makes your request clear.
coherence and cohesion
Coherence and cohesion: The letter has a clear start, middle, and end.
coherence and cohesion
Coherence and cohesion: Each paragraph has one main point, so the letter is easy to read.
The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

Topic Vocabulary:
  • supervisor
  • residence
  • accommodation
  • connectivity
  • intermittent
  • outages
  • assignments
  • research resources
  • impact
  • appreciation
  • prompt action
  • technician
  • investigate
  • resolution
  • progress
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