IELTS Writing Correction Service
Writing Samples
Band 8.5

You recently bought some clothes from an online store, but you are unhappy with your purchase. Write a letter to the company you ordered the clothes from. In your letter: • give details of your purchase • describe the problem • explain why you need an urgent replacement You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, I am writing to request an urgent replacement for a defective item from my recent order (Order no. 123456, placed on 31st of March). I ordered a floral
dress
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 and a short-sleeve shirt from Nayakka's website, and it was delivered on 6th April. The
dress
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 is in a purple and white colour combination, made of cotton, in size M, and the shirt is pale green in colour, made of cotton, in size L. The shirt fits really well, and no issues with it, and I liked it very much.
While
Linking Words
 the floral
dress
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 is beautiful, fits well, and I love the fabric, I noticed a 5 cm tear on the centre back of the
dress
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, which makes it unwearable. I have attached photographs showing the damage. As I have planned a vacation trip to Paris next Saturday, I intend to wear
this
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dress
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 during my visit to the Eiffel Tower. I request a replacement of the same model, size and colour by 08 April 2026, as I will be travelling on 11 April 2026. If a replacement is not available, please issue a full refund and provide a prepaid return label for the item. I appreciate your prompt attention and look forward to your confirmation by 09 April 2026. Yours sincerely, Apoorva Shashidhara

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task response
Task response: You answer all parts well. To get a higher band, add one more small detail about how the tear may have happened or when you first saw it.
task response
Task response: Your tone is polite and clear. Keep this style. You can make one line shorter: 'The shirt fits really well, and no issues with it' can be more direct.
coherence and cohesion
Coherence and cohesion: Your letter is easy to follow from start to end. Each part has a clear job. To improve more, link one idea with simple words like 'However' or 'Because of this'.
coherence and cohesion
Coherence and cohesion: Most paragraphs stay on one main idea. The paragraph about the shirt is a bit long for the main problem, so you can make the problem sentence stand out more.
task response
Task response: You give clear order details, the problem, and the reason for urgent action. This fully answers the task.
task response
Task response: You give a clear request for a replacement, and also a refund plan if that is not possible. This is very effective.
coherence and cohesion
Coherence and cohesion: The letter has a clear opening, body, and ending. It is well organized.
coherence and cohesion
Coherence and cohesion: Your greeting and closing are correct and formal. This suits the task very well.
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