You recently stayed at a hotel and were not satisfied with the service. Write a letter to the manager. In your letter: Explain what the problems were Say how this affected you Suggest what the hotel should do

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Dear Sir/ Madam, I am writing

this

Linking Words

letter

express

Verb problem

to express

show examples

my dissatisfaction with the hotel service during my recent stay for a business meeting. I recently booked a single occupancy room for my recent business trip for its reputation. Unfortunately, I had a really bad experience.

Initially

Linking Words

, I was not provided with any linen and washroom supplies

, when

Punctuation problem

. When I

show examples

contacted room service regarding the same,

person

Correct article usage

the person

show examples

on the call was very

rudely

Replace the word

rude

In addition

Linking Words

, I waited for around 3 hours before I

get

Wrong verb form

got

show examples

the delivery. Since

this

Linking Words

was all too frustrating, I failed to take proper rest

Remove the comma

apply

show examples

and did not perform well in the meeting on the following day.

This

Linking Words

all disturbed my personal

as well as

Linking Words

professional life. I request you to pay attention to

this

Linking Words

matter in order to maintain

hotel's

Correct article usage

the hotel's

show examples

reputation. Make sure all the required things are made available before

customer's

Correct article usage

the customer's

show examples

arrival to ensure a smooth stay. Yours

Faithfully

Fix capitalization

faithfully

show examples

, Gurjeet Kaur

gurigill5533

May 6, 2026

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task response

Task response: You answer all 3 parts, but add one more clear detail for each problem.

task response

Task response: Use a more formal style, for example 'I am writing to express' and 'the staff member was rude'.

coherence and cohesion

Coherence and cohesion: Your letter has a clear order: problem, effect, and what the hotel should do.

coherence and cohesion

Coherence and cohesion: Some lines are hard to follow because of grammar. Use short clear sentences and link words like 'First', 'Also', and 'As a result'.

task response

Task response: You cover the problems, the effect on you, and your suggestion.

coherence and cohesion

Coherence and cohesion: Each paragraph has one main idea, so the letter is easy to read.

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4
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
9
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

153 words

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Topic Vocabulary:

disappointed
service
problems
stay
manager
hotel
occasion
staff
cleanliness
rude
experience
disappointment
request
refund
apology
prompt
response
future
expectations
communication
suggestions

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