You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company. In your letter: Introduce yourself Explain the situation Say what action you would like the company to take

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Dear Sir, I hope

this

Linking Words

letter finds you well. I am writing to express my dissatisfaction

for repairing

Change preposition

with the repair of

show examples

a new

camera

Use synonyms

, which I bought from your store

last

Linking Words

month. I am Sam, and I am a photographer by profession. Recently, I bought a Panasonic Lumix from the Henry's

camera

Use synonyms

store, and it

worth

Verb problem

cost

show examples

me around 2000 CAD. I found

this

Linking Words

camera

Use synonyms

is quite modern, and famous for capturing

best

Correct article usage

the best

show examples

moment

Check wording

moments

show examples

. My excitement turned into disappointment when

found

Correct pronoun usage

I found

show examples

Linking Words

this

Correct word choice

that this

show examples

camera

Use synonyms

malfunctional

Correct your spelling

malfunctioning

. I was unable to record

Correct determiner usage

show examples

videos properly, inferior picture quality, and my sound

also

Linking Words

comes as

Fix capitalization

show examples

I am

mummbling

Correct your spelling

mumbling

. I made a complaint to the company, and returned the

camera

Use synonyms

to the company. They asked me to deliver it within a week, but nothing

happened

Verb problem

has happened

show examples

yet. I humbly request you to solve

this

Linking Words

matter on

urgent

Correct article usage

an urgent

show examples

basis. I would really appreciate

Correct pronoun usage

it if

show examples

you could help me in replacement, or

Linking Words

otherwise

Add a comma

otherwise,

show examples

a full refund from your side would be more appreciable. Thank you for your time and consideration. I look forward to your prompt response. Yours faithfully, Sam.

kaurjagdeep2097

Jun 19, 2026

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task response

Task response: You answer all parts, but some details are not clear. Say the problem in a more direct way and ask for one clear action at the end.

task response

Task response: The tone is polite, but some word choice is not right for a formal letter. Use simple and clear lines.

coherence and cohesion

Coherence and cohesion: The letter has a clear start, middle, and end, but some sentences do not link well. Use clear time words like 'when', 'after that', and 'now'.

coherence and cohesion

Coherence and cohesion: Most paragraphs have one main idea, but the problem paragraph has many ideas in one place. Group the problems in a simple order.

task response

Task response: You introduce yourself, explain the problem, and ask the company to act. This covers the task well.

task response

Task response: Your ending is polite and clear.

coherence and cohesion

Coherence and cohesion: The letter uses good paragraphing.

coherence and cohesion

Coherence and cohesion: The opening and closing fit a formal letter.

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4
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
14
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

180 words

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Topic Vocabulary:

company representative
malfunction
repair
defect
disappointment
timeline
replacement
refund
purchased
return policy
customer service
satisfaction
issue
product quality
communication

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