You missed an international flight due to a problem at the airport. Write a letter to the airline. In your letter: Describe what happened that caused you to miss your flight Explain how missing your flight impacted you Clearly state what you would like the airline to do You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Dear
sir
Capitalize the proper name
Sir
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/Madam, I am writing to express my dissatisfaction regarding an incident at the airport that caused me to miss my international
flight
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from
london
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London
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to Dubai on 15 May 2026. I arrived at the airport more than three hours before
the
Correct article usage
apply
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departure and proceeded directly to the check-in area.
Unfortunately
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Unfortunately,
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there was a technical problem with the airline's check-in system, which resulted in an extremely long delay. Passengers were left waiting for over two hours before being
assited
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assisted
. By the time I received my boarding pass and reached the security checkpoint, the boarding gate had already closed, and I was unable to board the
flight
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. Missing the
flight
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had a significant impact on me. I had an important business meeting scheduled for the following day, which I was forced to cancel.
In addition
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, I had already paid for hotel accommodation and transportation arrangements at my destination, resulting in considerable financial losses and inconvenience. As the delay was caused by problems with your airline's check-in system, I believe the airline should take
responsibilty
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responsibility
for the situation. I would
therefore
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like to request a full refund for the missed
flight
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or, alternatively, reimbursement for the additional costs I incurred
while
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booking a replacement ticket. I would
also
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appreciate a formal apology for the inconvenience caused. I look forward to your response and a fair resolution to
this
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matter. Yours faithfully, John Doe

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task response
Task response: You answer all parts well. To get a higher score, add one more clear detail about the airport problem or your loss.
coherence and cohesion
Coherence and cohesion: Your ideas are in a clear order. To improve, add one small link word in a few places, such as 'As a result' or 'Therefore'.
task response
Task response: You clearly say what happened, how it affected you, and what you want the airline to do.
coherence and cohesion
Coherence and cohesion: Each paragraph has one main idea, and the letter is easy to follow.
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