You recently bought a piece of electronic equipment from a local store, but it stopped working after just a few days. You tried calling the store, but no one helped you.Write a letter to the store manager. In your letter:State what you bought and when you bought it.Explain what the problem is with the equipment.Tell the manager what action you want them to take.

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Dear Sir or Madam, I am writing

this

Linking Words

letter to express my deep disappointment with a recent purchase from your electronics store.

Last

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Sunday, I bought a 56-inch LED Smart TV from your shop, which completely stopped working within a few days.

To begin

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with, two days ago

when

Punctuation problem

, when

show examples

I arrived home from work and tried to turn on the television, it simply failed to do so. Upon calling your store, my calls went completely unanswered that day.

Furthermore

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, when I

finally

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received a call back from your employee, they were unable to figure out the problem.

Therefore

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, I am requesting you to take prompt action and exchange the TV as soon as possible, because watching television is the primary way I relax after a hectic workday. I look forward to your response. Yours faithfully, John Toon

sukhmeetamrit14

Jul 20, 2026

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task response

For task response: say a bit more about the problem, like if there was no sound or no screen.

task response

For task response: ask for a time for the exchange or refund.

coherence and cohesion

For coherence and cohesion: link one idea with the next in a more smooth way.

coherence and cohesion

For coherence and cohesion: you can make the order of time more clear in one line.

task response

For task response: you answer all parts of the task.

task response

For task response: the tone is polite and right for a manager.

coherence and cohesion

For coherence and cohesion: the letter has a clear start, middle, and end.

coherence and cohesion

For coherence and cohesion: each part has one main idea.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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6
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

137 words

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