You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: give details of what went wrong explain what you had to do to overcome the problem at the time say what action you would like the manager to take

✨ Do you want to improve your IELTS writing?
Dear Manager,
Firstly
Linking Words
, I would like to introduce myself. I am Liza Pinto and I recently stayed in your hotel for 1 day and night. I am writing
this
Linking Words
letter to share my experience about the bad functioning of your
Air
Use synonyms
Conditioner. I genuinely chose your hotel based on
internet
Correct article usage
an internet
show examples
review, but my experience was very poor. As we all were aware of the recent weather
Use synonyms
condition
Fix the agreement mistake
conditions
show examples
,
then
Linking Words
too the
air
Use synonyms
condition
Use synonyms
was not working properly. The temperature was at a high peak on that day and your
Air
Use synonyms
Use synonyms
Condition
Wrong verb form
conditioning
show examples
was giving hot
air
Use synonyms
, it was very noisy too.
Due to
Linking Words
which
Correct pronoun usage
this
show examples
I could not sleep properly. About these problems, a complaint was registered on the help disk no. They came once and repaired it but
yet
Rephrase
apply
show examples
the problem was unresolved. Later in the afternoon, your staff arranged another room for me.
Hence
Linking Words
, I would like to advise you to make sure
before giving
Change preposition
to give
show examples
accommodation the
condition
Use synonyms
of the cooler and try to take feedback or
followup
Correct your spelling
follow up
show examples
with the technician once the maintenance is done. I know that replacement of
under service
Add a hyphen
under-service
show examples
A/c will be very expensive, but you should not trouble your customers who are willing to have a peaceful stay at your hotel. I hope my point for writing
this
Linking Words
letter is clear. Have a good day!

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

What to do next:
Look at other essays: