IELTS Writing Correction Service /
Writing Samples /
Band 5.5

There have been some problems with the public transport you use to commute daily. Write a letter to the manager of the public transport company. In your letter • Describe the problems • Explain how these problems are affecting you and others • Suggest what could be done about it

#transport #manager #company
I am writing to complain about the transportation system managed by you and possibly seek action against it. I am commuting to work from South Park Drive to Gants Hill daily for the past two years and take the bus 311g which is frequently late these days. There is a timetable posted at the bus stop, but the buses never arrive on time which means either the timetable is wrong or the drivers are taking advantage. It has been affecting the public immensely
,
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 because students could not get to school punctually and the workers like me reach office late. I hope that you could solve
this
 promptly. To mitigate
this
 trouble, I request you to kindly check the timetable and paste the correct one
on
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 every bus stop. If the drivers are the reason for
delay
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the delay
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, please take the necessary action against them so that, it does not negatively impact the commuters. I hope that the problem is soon taken care of.
Submitted by mahalakshmi.vit on

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

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