You recently bought an expensive electronic product from a store, and found that the product does not work properly. Write a letter to the store manager. In your letter, complain about the problem; propose action for the store to take; request confirmation that this is agreed

#product #store #work #manager #action #request #confirmation

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I am writing

this

Linking Words

letter regarding the issue I have been facing with the

phone

Use synonyms

which I have bought recently on 5th July 2008 in one of your store located in Malakpet, Hyderabad. It is

Samsung

Correct article usage

a Samsung

show examples

S3 Note

phone

Use synonyms

which I got

Correct pronoun usage

apply

show examples

for

Correct article usage

a 30

show examples

% discount

Change preposition

show examples

MRP. Since

Remove the comma

apply

show examples

I was so excited to buy

this

Linking Words

phone

Use synonyms

from

Change preposition

for

show examples

2 years and as soon as the company released the product I bought it out of

curosity

Correct your spelling

curiosity

. The same day evening

phone

Use synonyms

's battery went low and tried to charge the

phone

Use synonyms

unfortunately

Add a comma

,unfortunately

show examples

the plug-ins never worked. I tried to fit the charger for 10 minutes

then

Linking Words

later took my friend's charger pin who bought the same

phone

Use synonyms

along with me. But no luck. I am afraid

this

Linking Words

is one of the defective

piece

Change to a plural noun

pieces

show examples

. I tried to know the problem and went to the nearest repair shop just to know what can be the issue

Add a missing verb

was, then

show examples

then

Linking Words

I realized

its

Correct your spelling

it's

show examples

the defective piece.

In Addition

Linking Words

, I have the bills and guarantee card with me and expecting you to replace the

phone

Use synonyms

with a new same model

phone

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. I would greatly appreciate you if you

ca n

Correct your spelling

can

show examples

help me out with the replacement. I believe

this

Linking Words

time I will check with all the features and the

phone

Use synonyms

properly. Kindly revert me with the confirmation email and let me know when is the best possible time to visit your store to exchange my

phone

Use synonyms

Submitted by salesforcemadhuri on Sun Sep 15 2019

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

Dear + name
Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

3
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
12
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

5 paragraphs

238 words

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You recently bought an expensive electronic product from a store, and found that the product does not work properly. Write a letter to the store manager. In your letter, complain about the problem; propose action for the store to take; request confirmation that this is agreed

The Greeting

Many young people leave school with a negative attitude toward learning. What are the reasons? How can we encourage young people to study?

Some children spend hours every day on their smartphones. Why is this the case? Do you think this is a positive or a negative development?

The development of tourism contributed to English becoming the most prominent language in the world. Some people think this will lead to English becoming the only language to be spoken globally. What are the advantages and disadvantages to having one language in the world?

Some teachers think that international students exchange would be beneficial for all teenage school students. Do you think its advantages outweigh disadvantages?

More universities are replacing face-to-face lectures in favour of online classes. Do the advantages outweigh the disadvantages?