You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not received any help. write a letter to the company and in your letter: * introduce yourself * explain the problem * and state what action you would like from the company

I am writing

this

letter to complain about the faulty TV which we bought

last

week

from your store. I am Mikesh Khanal, one of the most frequent buyers of your store. I have been buying electronic gadgets from your shop for my office and home

likewise

since the early 2000s. I visited the store

last

week

on 9th November and bought a premium TV as per the suggestion of your team.

However

, it did not function as intended; the picture quality was below par, in fact, it was blurry.

In addition

to that, the remote that came along was physically damaged. I have been regularly calling your service centre, but they either tender me an unacceptable apology and inform me that it will take nearly a

week

to repair it due to unavailability of engineers or they hang up on me abruptly. I am exceedingly displeased with both the quality of the product I purchased and the service I have received. I expect you to replace

this

equipment immediately or repair them within two days. I would

also

suggest you dig deep into the working of your service centre to understand the reason behind these delays. I no longer have the patience to wait for a

week

. I look forward to hearing back from you immediately. Yours faithfully, Mikesh Khanal