There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter •    describe what the problems are •    explain how these problems are affecting you •    suggest what you would like the company to do

Dear
Mr.
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Mr
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Brian, Please let me inform you regarding the issues with the organisation of the bus schedule and quality of services provided by your employees. The most significant concern I would like to pay
your
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attention
is
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the unstable bus timetable. I am not
a
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the
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type of person who writes complaining letters, but it is impossible to count how many times I late for work because your transport did not come at the appointed time. Of course, I understand that living in a big city like Moscow doesn't provide a big horizon for planning, especially during rush hours, but you can implement special IT systems to adjust your working schedule. I would like to suggest you
to
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find information about the software called “Endeavour M”.
This
brand-new program provides technical solutions to companies like yours. The recent research by Harvard University states that they are in
top
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5 organisations which can support transport companies with timing problems. I hope that you will find the information above helpful and improve your business for the better. Kind regards, Ilia.

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Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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Topic Vocabulary:
  • adhering to schedules
  • inconvenience
  • daily routine
  • punctuality
  • frequency during peak hours
  • overcrowding
  • commuters
  • update system
  • reliable
  • maintenance
  • breakdowns
  • irregular bus timings
  • passengers
  • delays
  • unreliable
  • appointments
What to do next:
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