You ordered a new chequebook from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the chequebook, how much longer you will have to wait, and ask the manager what action he/she will take about this matter.

#chequebook #bank #two #weeks #manager #service #action #matter

I am writing to complain about the poor customer service that I have received from your

bank

lately. Despite giving a chequebook requisition almost fifteen days ago, I am yet to receive it. I have not got a proper response from the branch and I am hoping you would resolve it.

Last

month, I placed an order for a new chequebook through your

Bank

's website.

In addition

this

, I

also

had a telephonic conversation with one of your customer care executives, and he assured me that the new

cheque

would be delivered within 10 working days.

However

, after waiting for so long, I again tried to get in touch with customer care, but none of them addressed my concern, and till now, I haven't received the

cheque

book. I do most of my transactions from your

Bank

Correct your spelling

bank

show examples

, and I am very much satisfied with the services and products available. But

this

time, I am very much surprised by the kind of unprofessionalism I received from your

Bank

. I urgently need the chequebook as I have a few bills that I need to pay by

cheque

. I maintain a checking account with your Lockshire branch and my account number is CAA-2547847354. I hope you will address my queries and take necessary action against your staff. I would

also

like to know what action you have taken so that the problem is not repeated in the future with other customers.

Also

, please notify me how much time it will take to issue the new

cheque book

Correct your spelling

chequebook

show examples

. Looking for your positive reply

Submitted by IQRA BISMI on Thu Jun 11 2020

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

Dear + name
Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

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Essentional vocabulary list for IELTS Writing 7+

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5Linking words
meeting the goal of 7 or more
2Word repetition
meeting the goal of 3 or fewer
2Grammar mistakes
 

4 paragraphs

260 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 7.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

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The Greeting

Essentional vocabulary list for IELTS Writing 7+

Fast food is becoming a part of people's daily life everwhere, and this has had negative effects on our lifestyle and diet. Do you agree or disagree?

some people beleive that it is important to keep the home and the work place tidy and organized. To what extent do you agree or disagree with this view.

Some people think that people should choose their job based on income in order to provide security to their families. Do you think money is an important factor when choosing a job? What other factors should be considered

Consumers are faced with increasing number of advertisements from competing companies. To what extent do you think are consumers influenced by advertisement ? what measure can be taken to protect them.

'People who do not use social media networks* will always fall behind in career development opportunities.' To what extent do you feel that this is an accurate and important prediction?