You ordered a new chequebook from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the chequebook, how much longer you will have to wait, and ask the manager what action he/she will take about this matter.
I am writing to complain about the poor customer service that I have received from your
bank
lately. Despite giving a chequebook requisition almost fifteen days ago, I am yet to receive it. I have not got a proper response from the branch and I am hoping you would resolve it.
Last
month, I placed an order for a new chequebook through your Bank
's website. In addition
to this
, I also
had a telephonic conversation with one of your customer care executives, and he assured me that the new cheque
would be delivered within 10 working days. However
, after waiting for so long, I again tried to get in touch with customer care, but none of them addressed my concern, and till now, I haven't received the cheque
book.
I do most of my transactions from your Bank
, and I am very much satisfied with the services and products available. But Correct your spelling
bank
this
time, I am very much surprised by the kind of unprofessionalism I received from your Bank
. I urgently need the chequebook as I have a few bills that I need to pay by cheque
. I maintain a checking account with your Lockshire branch and my account number is CAA-2547847354.
I hope you will address my queries and take necessary action against your staff. I would also
like to know what action you have taken so that the problem is not repeated in the future with other customers. Also
, please notify me how much time it will take to issue the new cheque book
. Looking for your positive replyCorrect your spelling
chequebook
Submitted by IQRA BISMI on
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The Greeting
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‘Dear...’ is more appropriate, so stick with this.
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