You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter: explain why you are writing express concern about the missing card ask them what they intend to do You do NOT need to write your own address. Begin your letter as: Dear Sir or Madam,

✨ Do you want to improve your IELTS writing?
I am writing
this
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letter in response to mail received for a new debit card badge on 25th June.
Although
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, the post was received well within time, but it was missing very important envelope which might contain that card. My main purpose of
this
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post is to inform you about missing packet. I am not sure how many thing's were included in a whole packet.
For example
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, E-token to reset any password, pin reset instruction for a new ATM chip which might be included in the envelope as well. Just, in case if card has been stolen,
then
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it will need to be blocked as soon as possible. As I have very high concern on any transactions made with new chips. In any case, It will be a bank's responsibility to identify and block missing badge.
For instance
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, any unauthorised transaction made electronically. Nowadays, it's becoming difficult to trace frauds done using the electronic transactions. I would request you to treat
this
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message on the highest priority. My address details and phone number are mentioned below for any communication to be done regarding
this
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issue.
Also
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do let me know process to reissue all banking passwords on my latest address. To conclude,
this
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message serves the purpose to alarm about the loose handling of post system used in a company, which can result in clients loss. I would like to thank you and bank's staff to make my banking experience smooth. Hope that I will have a positive response from you. Name: John Barynt Address: 188 Walker street, South London, Great Britain. Contact number: 812 567 444 321
Submitted by blackdevil.chetan on

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

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