You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In the letter: explain why you were at the restaurant describe the problems write about the action you want the manager to take You do NOT need to write your own address.

Dear Sir or Madam, I am writing

this

letter to notify you of the poor service that we received and the meal served was not up to the mark as it used to be before. I have been coming to

this

restaurant

for the past five years. Every time I would visit the

restaurant

I was amazed by the meal's quality you served, as well as, the service provided was top notch. But, I am sorry to say that I was not able to have that good experience when I visited your

restaurant

on 10 august with my family to celebrate my birthday.

Firstly

, we had to wait in the queue despite the reservation.

Then

, we were served cold meals and upon request to get them hot again, the finest taste that you had was lacking. The dishes were not tasty and were overcooked, especially the chicken. Since

,

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apply

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I am your regular customer, it's sad to experience

such

a thing. I like

this

restaurant

and would request you to look into

this

matter and make sure that the dishes are cooked properly and they are served right away when they are freshly made.

Also

, just look into the customer service matter too. Hope that

next

time won't be the same and looking forward to

hear

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hearing

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from you. Yours sincerely, Sophia