You should spend about 20 minutes on this task. You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter. You should write at least 150 words.

#minutes #cheque #book #bank #two #weeks #manager #service #action #matter

Dear

Mr.

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Mark, My name is Manish Kumar, an account holder in your bank with account number 123456789. I'm writing

this

letter to you, in order to convey my dissatisfaction as your customer. I'm extremely disappointed with your banking services. Having submitted my new

Correct your spelling

checkbook

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check book

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chequebook

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request, via your online banking portal, two weeks ago, I've yet to hear back any response from the bank.

As a result

, It is hurting my business tremendously, and causing me in terms of my reputation with my vendors.

Firstly

, I would like you to take the matter

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into

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your hands personally and assure me, by way of email, the time it is going to take to receive the cheque book.

Thus

, I plan my outstanding payments

accordingly

Lastly

, I would like you to tell me, again by way of email, the steps you will take to handle the issue

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apply

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so that I'm doubly sure of it. If I won't receive a response in 24 hours, I'll have to move my account to another bank. Looking forward to hearing back promptly. Regards, Manish Kumar

Submitted by MK on Mon Aug 17 2020

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6Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
5Grammar mistakes
 

7 paragraphs

180 words

7.00

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 9.0

Complete response

Suitable writing tone

Appropriate word count

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