You should spend about 20 minutes on this task. You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter. You should write at least 150 words.

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Dear
Mr.
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Mr
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Mark, My name is Manish Kumar, an account holder in your bank with account number 123456789. I'm writing
this
letter to you, in order to convey my dissatisfaction as your customer. I'm extremely disappointed with your banking services. Having submitted my new
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checkbook
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check book
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chequebook
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request, via your online banking portal, two weeks ago, I've yet to hear back any response from the bank.
As a result
, It is hurting my business tremendously, and causing me in terms of my reputation with my vendors.
Firstly
, I would like you to take the matter
in
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into
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your hands personally and assure me, by way of email, the time it is going to take to receive the cheque book.
Thus
, I plan my outstanding payments
accordingly
.
Lastly
, I would like you to tell me, again by way of email, the steps you will take to handle the issue
,
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apply
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so that I'm doubly sure of it. If I won't receive a response in 24 hours, I'll have to move my account to another bank. Looking forward to hearing back promptly. Regards, Manish Kumar
Submitted by MK on

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