You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter introduce yourself explain the problem and state what action you would like from the company

Dear Mr.

ggg

Correct your spelling

GGG

, I am writing to express my concern with regard to

television

Correct article usage

the television

show examples

that I purchased from your store.

To begin

with, my name is

bassem

Change the capitalization

Bassem

show examples

and I am a frequent customer of your store. Despite my dissatisfaction

this

time, I have not faced any

problem

Fix the agreement mistake

problems

show examples

since 2011.

Last

week, I purchased the latest version of Samsung Tv with series number 12318 based on the recommendation of your sales staff. After I had returned back to my home, I observed that not only the remote control was a flow, but

also

there was a big scratch on the screen. I immediately called

the

Correct article usage

apply

show examples

customer service and they promised me to fix the problem as soon as possible. Unfortunately, so far no action taken. To be honest, I am utterly disappointed

from

Change the preposition

in

with

by

about

show examples

both

of

Change preposition

apply

show examples

your quality and service. If there is no

an

Correct article usage

apply

show examples

immediate action within two days, I believe that I will entitle to demand

full

Add an article

a full

show examples

refund. I am looking forward to hearing from you. Yours faithfully, Bassem.