You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating/cooling system in the hotel was quite inadequate. write a letter to the manager of the hotel. In your letter: -Give details of what went wrong -Explain what you had to do to overcome the problem -Say what action you would like the manager to take.
Dear Sir/Madam,
I am writing to express my
dissapointment
at the quality of service received at my just concluded stay at the Sunrise View Hotel, Abuja. I stayed in one of the Executive rooms from October 18th-October 22nd.
There was no air-conditioning or cooling system available in the particular room where I was lodged. I had to leave the windows open throughout my stay and Correct your spelling
disappointment
this
was very displeasing to me.
I complained severally to the front desk and had techncians
sent to my room to attempt to fix the problem, all to no avail. I Correct your spelling
technicians
also
asked for my
a room change but Correct pronoun usage
apply
this
did not work out as all rooms were fully booked.
I would like a full refund of the money I spent and a 3-day booking any week during the summer holiday as compensation for this
.
I expect a response to my letter within a week or I would have no other option than to escalate my complaint to higher authorities.
Yours faithfully,
Joy UnaSubmitted by nsidibe.una on
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