You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating/cooling system in the hotel was quite inadequate. write a letter to the manager of the hotel. In your letter: -Give details of what went wrong -Explain what you had to do to overcome the problem -Say what action you would like the manager to take.

Dear Sir/Madam, I am writing to express my

dissapointment

Correct your spelling

disappointment

at the quality of service received at my just concluded stay at the Sunrise View Hotel, Abuja. I stayed in one of the Executive rooms from October 18th-October 22nd. There was no air-conditioning or cooling system available in the particular room where I was lodged. I had to leave the windows open throughout my stay and

this

was very displeasing to me. I complained severally to the front desk and had

techncians

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technicians

sent to my room to attempt to fix the problem, all to no avail. I

also

asked for

my

Correct pronoun usage

apply

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a room change but

this

did not work out as all rooms were fully booked. I would like a full refund of the money I spent and a 3-day booking any week during the summer holiday as compensation for

this

. I expect a response to my letter within a week or I would have no other option than to escalate my complaint to higher authorities. Yours faithfully, Joy Una