You recently went shopping at the local supermarket. When you got home and noticed your bill, you found that you had been charged for items you did not purchase. Write a letter to the supermarket manager explaining what has happened. Tell the manager you are not able to collect the refund and suggest a refund method and say what do you want him to do

Dear Sir or Madam, I am writing to express my disappointment with the incident of being overcharged at your shopping mall. Though I have been to

this

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place

for buying

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to buy

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grocery

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groceries

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for a very long time,

this

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has happened to me for the first time. Yesterday evening, I went to the supermarket to buy some kitchen and other domestic stuff. I paid bills at counter number 4 using my credit card. The shop was crowded as usual and I was

also

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in a hurry as I had to return home to receive someone. Today, when I unpacked all the items and matched them with the receipt given by the counter girl. I found to be cheated with 142 dollars for a magic mop and a pack of vermicelli that I did not purchase. As I have to leave the town for some urgent official work and will be

returned

Wrong verb form

returning

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after a week, I request you to refund the amount

in

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to

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the credit card it was debited from. It would be easier for both me and you as well. Kindly go through the matter and do the needful. I do hope you

would

Wrong verb form

will

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not lose a regular and loyal customer. I will be waiting to get a response that all is in order. Yours faithfully XYZ