You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: give details of what went wrong explain what you had to do to overcome the problem at the time say what action you would like the manager to take

Dear Sir/Madam, I am writing

this

letter to express my dissatisfaction with the heating system.

To begin

with, I stayed in your hotel

room

number 202 for two days when I visited Toronto

last

week on my personal trip along with my wife. We planned our trip well so that we could enjoy the whole two days as planned but we had great trouble with the air conditioner. As the weather is sweltering hot, I booked an airconditioned

room

,

however

, it was not working. I reported to the shift manager to fix the issue asap. In spite of my several reminders, we end up sitting on the balcony to avoid sweating and even we kept the main door open for the whole night without sleeping just to had some fresh air and it was really terrible. The

next

day morning, I was told that we would be shifting to a new

room

by 11 am and to my bad, that was

also

got delayed till 5 pm in the evening and I left the hotel as my flight was at 6.30 pm. Being a regular customer of your hotel, I would like to ask you to take some necessary precautions

such

as a frequent check of the air conditioners prior to the customer check-in so that a different

room

could be allocated to the visitors in that circumstances. Hope

this

would take care and I wish

next

time when I visit, I will stay at your place. Yours Faithfully, Hari Sunkara