You are being harassed wrongly by Debt Collection Agency for the amount that you did not spend on your credit card. Write a letter to Banking Ombudsman Department and escalate the complaint. In your letter, • introduce yourself • describe what happened • say what you want the officer to do

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Dear Sir or Madam, My name is Smith, and I have been holding a credit card with your bank for the past seven years. My customer ID is YH7554. I am writing

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letter to show my disappointment regarding the unprofessional behaviour of your debt collection agency. Let me elaborate on the situation. I had been harassed by your team for clearing the debt amount against the card without checking the correct details of the customer. The officers had been calling me day in and day out for the past week.

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, they reached my office to recover the pending amount. When I raised

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complaint on the customer care of the card, they had given the reason, being two customers have a similar name in their database, they made

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mistake. For

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reason. I would request your team to investigate

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matter as it badly hit my reputation in front of my company and for

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, I would like to have an apology letter from your department. I want you to take stern action against your division. Enclosed are the phone recordings. I look forward to hearing from you at the earliest. My coordinate is (768) 7654433, and my email id is [email protected]. Yours Faithfully, Smith

niksmd1991Fri Jul 09 2021

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2
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meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 9.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

208 words

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You are being harassed wrongly by Debt Collection Agency for the amount that you did not spend on your credit card. Write a letter to Banking Ombudsman Department and escalate the complaint. In your letter, • introduce yourself • describe what happened • say what you want the officer to do

The working week should be shorter and workers should have a longer weekend. Do you agree or disagree?

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Some people think advertisements control what we purchase, while others think they are useful sources of information on products. Discuss both sides and give your opinion.

Some people think young people should be required to have full time education until they are at least 18 years old. To what extent do you agree or disagree?

Although abuse of the system is inevitable, social welfare payments are essential to protect the rights that citizens have to a guaranteed minimum income in a democratic society. Do you agree or disagree?