You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem.

Dear Sir/Madam, I have had a chequing account at your bank since 2010, and I am always gratitude your authentic service.

However

, I am writing to inform you about the unknown transactions in my

last

bank statement, effective 10 October 2021. Unfortunately, I have been noticed that there are some purchases from online shops. Nor I and nor my households have never heard the name of

this

website,

hence

, these purchases have not been conducted by us.

Also

, there is another transaction on 9 September 2021 from a restaurant, which is located in Toronto where is far from where I am living. As you are aware, cyberbullying, especially, credit card theft is inevitable in the recent century. I would appreciate it if you could recognize the unknown money transfers, and make a full refund.

Furthermore

, my credit card should be cancelled and the new one has to be reissued to avoid

further

transactions. Please let me know if you require more information. I look forward to hearing from you. Yours faithfully, Dorna Sadeghi