You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter • say what the participants liked about the hotel • explain why they were unhappy about the food • suggest what the manager should do to improve the food in future

Dear sir, I hope you are doing fine upon reading
this
. I am writing
this
letter as
a
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apply
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feedback
to
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on
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the wonderful service that you have provided us during our stay
in
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there for our
company
meeting.
First
of all,
in
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on
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behalf of the Black Dragon
company
, we would like to thank you for accomodating us and giving us the best experience having to stay in your place. for transparency,
this
writing contains both positive and negative
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feedback
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feedbacks
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feedback
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so as to be
also
fair with you and the
company
. let me start by
initially
stating the good things that are
considerably
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considered
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your strengths and assets. My fellow workers loved the way you treated us like we were
specil
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special
guests of your hotel. From the
time
we arrived, your staff welcomed us at the entrance and served as ushers guiding us to the venue of our
company
meeting so that we won't have to waste
time
wandering around since you have a very big facility.
Furthermore
, the
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overall
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over all
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overall
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interior of your function hall which we occupied was very classy but very comfortable
comfortable
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at the same
time
. The seat and table arrangements were very conducive for team planning and discussions. The temperature inside the hall was well balanced. It was not too hot nor too cold, just enough to keep us cool and comfortable but at the same
time
not too
cozy
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cosy
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that
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would make the participants want to sleep during
meeting
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the meeting
a meeting
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. As
what
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I have said in the beginning,
this
feedback letter contains not only positive reactions but as well as negative ones.. please don't take
this
the wrong way,
reather
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rather
take it as
a
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constructive criticism. Most of my officemates,Including myself, were a bit disappointed about the food.The plated serving was not enough to satisfy our rumbling stomachs considering that some of us were
presentors
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presenters
and the food was one of the best things we look forward to after a long tiring discussion. If you would not mind, I would like to suggest , to give your guests the
ultimte
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ultimate
experience and get the best out of their stay, we encourage you to consider
buffet style
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buffet-style
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meals like what other hotels offer.
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Overall
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Over all
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, we never regret choosing your place for our assembly. looking forward to more
company
affairs with you. Sincerely yours, Francisco G. Feria Jr.
Submitted by Monicaallenborrero on

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • Compliments
  • Ambiance
  • Professionalism
  • Hospitality
  • Quality
  • Variety
  • Freshness
  • Catering
  • Menu options
  • Dietary requirements
  • Feedback
  • Survey
  • Collaboration
  • Improvements
  • Rectify
  • Gastronomy
  • Culinary
  • Hospitality industry
  • Client satisfaction
  • Constructive criticism
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