You recently purchased a product from an online store and are unsatisfied about its quality. Now, you want to avail refund for the product but are unaware of the company’s return and refund policy. Write a letter to the customer relationship officer requesting information about the refund policy and in your letter, write: • Why you are writing • Why you are seeking refund • When you want refund

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Dear Sir, I am writing
this
Linking Words
email to request
a
Correct article usage
apply
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refund policy details for the Vaccum Cleaner I purchased from your online store recently.
Last
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week, I bought Acqua Vaccum Cleaner from your online website. The purchase was made after careful review of the product and as per the information provided,
this
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Vaccum cleaner should collect pet hair from the carpet.
However
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, it fails to satisfy the requirement,
therefore
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,
therefore
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I have no other option except sending it back to your departmental store.
Additionally
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, I want to know the refund policy details
such
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as mode of return service, tracking label, and how long refund takes place. I greatly appreciate it if your customer service sends me the details so that I do not end up on unnecessary waiting. I am looking forward to hearing from you and appreciate your help. Yours Sincerely, Simi
Submitted by ba.farheenfatima on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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Topic Vocabulary:
  • dissatisfied
  • refund policy
  • customer relationship officer
  • defective
  • substandard quality
  • urgent
  • original form of payment
  • refund request
  • urgency
  • return process
  • advertised standards
  • clarification
  • refund timeline
  • return authorization
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