You recently purchased a product from an online store and are unsatisfied about its quality. Now, you want to avail refund for the product but are unaware of the company’s return and refund policy. Write a letter to the customer relationship officer requesting information about the refund policy and in your letter, write: • Why you are writing • Why you are seeking refund • When you want refund

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Dear Sir or Madam, I am a loyal and regular customer of your online store. I am writing to ask you for the information about your company's return and refund policy for the item I purchased from your store

this

Linking Words

month. The item was Toshiba's vacuum cleaner and I orders it on 1st March 2022. I received the product yesterday. Unfortunately, I am quite disappointed with the product because it doesn't seem to turn on even after I made sure the buttery is fully charged.

Therefore

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, I would like to return the vacuum and receive a refund for the amount for the purchase. As I am planning to move out from my current property by the end of March, I would appreciate it if you could initiate the refund within a week. So that I will be able to buy another brand's vacuum to clean up the room. I look forward to hearing from you at the earliest. Yours faithfully, Narumi Umami

yyuriennMon Mar 07 2022

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2
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

162 words

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Topic Vocabulary:

dissatisfied
refund policy
customer relationship officer
defective
substandard quality
urgent
original form of payment
refund request
urgency
return process
advertised standards
clarification
refund timeline
return authorization

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