You ordered an item from an online shopping store and it has arrived damaged. Write a letter to the retailer to complain. In your letter: • Explain why you are unhappy • Request a refund • Make arrangements to return the damaged item

#item #store #retailer #request #refund #arrangements

Dear Sir or Madam, I recently ordered a Kitchenmax blender from your online shop

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and was disappointed to discover that the glass portions of the appliance had been smashed during transit. I would have expected the package to be wrapped more effectively in order to avoid incidents

such

this

, but there was almost no padding material in the box. I would like you to arrange for the return of the item and to process a full refund as soon as is convenient

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since the blender was intended to be a gift for an occasion that has already passed. The order number was KX3564686, and it was delivered on 24/09/2017. If you need to book a time for a courier to collect the parcel, you can contact me at

this

email address, but it must be within the

two weeks as I will be moving to Washington. Kind regards, Angela Bradford

Submitted by mandeepsinghsony2022 on Fri Mar 18 2022

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3Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
2Grammar mistakes
 

7 paragraphs

152 words

7.50

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 7.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

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Topic Vocabulary:

I am writing to express my disappointment
I regret to inform you that
I am dissatisfied with the item I received
The item arrived damaged
The product is in unsatisfactory condition
I expected better quality
I would like to request a refund
I kindly ask for your assistance in resolving this matter
I would appreciate it if you could provide instructions
I suggest arranging a pick-up service
I expect a prompt response and resolution
I hope for a satisfactory outcome

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You ordered an item from an online shopping store and it has arrived damaged. Write a letter to the retailer to complain. In your letter: • Explain why you are unhappy • Request a refund • Make arrangements to return the damaged item

Money spent on space exploration is a complete waste. Governments could better spend this money on other things to benefit the nation. To what extent do you agree or disagree?

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It is sometimes said that people should be encouraged to get married before they are 30, as this is best for both the individual and for society. Do you agree or disagree?

An increasing number of people are buying what they need online. What are the advantages and disadvantages