You recently bought a peice of equipment for your kitchen but it didn't work. You phoned the shop but no action was taken. Write a letter to the shop manager. You should say Describe problem with the equipment Explain what happened when you phoned the shop Say what you would like the manager to do
Dear Sir or Madam,
I am Alicia, a resident of William street colony, Brisbane. Through
this
letter, I would like to express my dissatisfaction regarding the customer service given by your showroom 'Samsung enterprises' as even after a complaint regarding the default in the microwave was raised by me via phone call, nobody has responded so far.
As mentioned in my complaint, the major issue with the microwave equipment is that it is not catching the current. When it comes to plugging in , the plates of micro did not show any movement and I even tried changing switches, but it is not working.
The same description was given by me,
when I complained about the kitchen equipment 2 weeks ago through a phone call. Since your executive faculty asked me to wait for 2 business days and ensure me for the replacement, I waited for 2 weeks but nobody came and took action in Remove the comma
apply
this
regard.
Therefore
, I would kindly request you to replace my microwave with the new one of the same model
Also
, it would be highly appreciated , If you could send a service team to install and give the demo of the new set in order to avoid any discrepancies in future.
Your quick retrospective action shall be highly appreciated. Thanking you in anticipation.
Yours faithfully,
Alicia SeiraSubmitted by sakshisingla9697 on
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Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.