You should spend about 20 minutes on this task. You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: give details of what went wrong explain what you had to do to overcome the problem at the time say what action you would like the manager to take You do NOT need to write your own address. Begin your letter as follows: Dear ..., You should write at least 150 words.

Dear Sir or Madam, I am writing to complain about my

last

stay

in

Change preposition

at

show examples

Holiday Inn which is located in the Atlanta area. I have been a loyal customer for four years so far,

however

, my experience

last

night was unfavourable. Let me

decribe

Correct your spelling

describe

my situation briefly. My name is Jay and I was staying in room number 10.

Firstly

,

although

it was freezing cold outside, the heating system was not functioning properly as it was not providing enough heat to warm the room up. Even though I had called the reception to solve my issue, they ignored me.

Secondly

, in order to overcome

this

difficulty, I wore a heavy jacket while I was inside the room, and I went to bed early without finishing my evening routine.

Finally

, I would kindly ask you to fully refund me for

this

negative experience,

otherwise

, I will write a negative review on the Google maps application. I hope you will consider my situation favourably. Best regards, Jay