You recently bought a peice of equipment for your kitchen but it didn't work. You phoned the shop but no action was taken. Write a letter to the shop manager. You should say Describe problem with the equipment Explain what happened when you phoned the shop Say what you would like the manager to do

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Dear Sir, I am writing
this
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letter to complain about the poor customer service of your shopkeeper.
Last
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month, I purchased a microwave oven from your shop which is located in Jalandhar city. It worked well for only five days, and afterwards It was not working anymore. When I tried to start, it created loud noise as well as Its wires were made sparking which was horrifying me.
Subsequently
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, I called the shopkeeper, he had just written my complaint and said that he will send a machinic to my home for the inspection of
this
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product.
However
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,
this
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issue has been persisting for over a month and he did not take any action regarding my complaint. Later I decided to call you
thus
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you can handle
this
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matter proficiently. I would like to request you take appropriate action against the shopkeeper as well as could you please replace
this
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oven with the new one as it is under warranty period. If it is not possible, please provide a machinic to check
this
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equipment. I am looking forward to your immediate attention on
this
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matter. Yours sincerely, Rupinder Kaur
Submitted by rupinderkaurrattu988 on

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