You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In the letter: explain why you were at the restaurant describe the problems write about the action you want the manager to take

Dear Mr John Smith, I am writing

this

letter to express my dissatisfaction with the service received while having lunch on 12th March. My parents came from another city and I have heard a lot about the food

that is

being served in the restaurant so I decided to celebrate my mother’s birthday here.

However

, my experience was pathetic. I placed the order at 1 PM but the food wasn’t served until 1:45 PM.

Besides

, the waiter started to serve the main course without the starter. Apart from

this

, Even the bread was so hard to chew for me as well as my other family members. I did complain to the head immediately but he was least bothered to understand my situation; In the end, we paid the bill and left hungry. I am hoping to receive an apology for the trouble and embarrassment I have to go through. I will await a response from your side. Yours faithfully, KG