You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter: – describe what you purchased, – explain why you are not happy with the purchase, – tell them what you would like them to do about the situation. Dear Sir or Madam,

Dear Sir/Madam, My name is Krunal Gandhi. I recently purchased sports
shoes
from your online store. I am writing
this
letter to express my dissatisfaction regarding my purchase. I purchased sports
shoes
and my invoice number is 12345. I am a regular customer of your online store as I mostly prefer online shopping. So far my experience of shopping from your store has been good but unfortunately, I am not happy with the recent purchase. I ordered Nike sports
shoes
, red colour. The
shoes
are perfect from the outside but the soles are found damaged. I specifically purchased
this
brand because of the shock-absorbing technology which is ideal for running and walking.
Hence
, these
shoes
are not suitable for my use.
This
is quite an unpleasant experience as I was looking forward to starting my walk today. I would like you to arrange for the return of the item and to process a full refund as soon as possible. If you need to book a time for a courier to collect the parcel, you can contact me at my email address but the process must be completed within the
next
two days as I will be out of town from
next
week. Yours sincerely, Krunal Gandhi
Submitted by Krishna.gandhi on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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