You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesn't even switch on. Write to the store. In your letter: • tell the store where you live & what happened • explain the problem with the laptop • state what action you would like the store to take

Dear Sir, I, Kuljeet Kaur, resident of Ambala city, a city which is about two hours away from Chandigarh. I am writing to you to express my complaint regarding the laptop which I purchased from your store

last

week. It is of the brand Acer and is black in colour having all the recent features on it. It works very well in the

first

week.

Although

I had written a long assignment on it yet in the

second

week it did not even switch on. The

last

time when I switched on the device, it takes a longer duration to start than usual. After that, there was an error message shown on its screen and

then

it shows a black display. I removed the battery and checked it.

Also

, I put it on charging still it did not respond to any of the above methods. As

this

equipment is in warranty so I requested you to lodge a complaint about

this

and repair it.

In addition

to it, I

also

want you to please arrange for your staff member to collect

this

laptop as the city is far away from me and I am unable to visit due to my busy schedule in the office. So, I request you to collect

this

laptop on your own. I hope you will consider

this

. Thanks, Yours Faithfully, Kuljeet Kaur.