You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

Dear sir and madam, I am writing
this
letter to inform you about the
item
that I have ordered from your store. The
item
is a pair of black
snickers
Correct your spelling
sneakers
show examples
which your store
is
Unnecessary verb
apply
show examples
specialises
for
Change preposition
in
show examples
selling. The order was placed on Monday and received on Thursday evening. The excitement I had for the shoes was so high that it broke my heart when the package was opened by my brother. It made me disappointed in your online store as
this
was a gift to my brother for getting a job. The payment was made via a credit card, and I request the paid amount be refunded to the account. As per your company policy, the damaged items will be picked up by one of your employees. The printout of the bill will be taped to the box of the
item
. Pickup time for the
item
can be anywhere between 9am and 6pm from Monday to Saturday. Hope to hear from you soon. Sincerely, Rishi Jayakumar
Submitted by pverma07081995 on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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Topic Vocabulary:
  • I am writing to express my disappointment
  • I regret to inform you that
  • I am dissatisfied with the item I received
  • The item arrived damaged
  • The product is in unsatisfactory condition
  • I expected better quality
  • I would like to request a refund
  • I kindly ask for your assistance in resolving this matter
  • I would appreciate it if you could provide instructions
  • I suggest arranging a pick-up service
  • I expect a prompt response and resolution
  • I hope for a satisfactory outcome
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