You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter: • explain why you are writing • express concern about the missing card • ask them what they intend to do

Dear Sir, I am writing
this
letter in regard to the
bank
card
issue. I collected a letter without a
card
in it.
This
could be in the wrong hands. On August 15, I received a package from your
bank
. On opening, I found only a
bank
statement for the
last
year. Again today, I got another letter from the
bank
asking me to acknowledge for getting a new
bank
card
which I never received. I am alarmed at the situation as either the
card
got lost or was stolen. Either way,
this
can negatively affect me.
Therefore
, I am asking you to examine the issue from your end. Meanwhile, cancel my
card
immediately.
However
, if there is no mistake on your end, I will have to lodge a police complaint. Awaiting your response. Yours truly, Jagbir
Submitted by 063pinderkaursandhu1997 on

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The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • acknowledge receipt
  • compromised security
  • unauthorized transactions
  • identity theft
  • reissue
  • secure (the account)
  • fraudulent activity
  • account holder
  • security measures
  • customer service
  • follow-up
  • discrepancy
  • escalate the issue
  • trace the delivery
  • account security
  • financial risk
  • confidential
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