You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

#item #store #retailer #request #refund #arrangements

Dear Sir or Madam, I am writing

this

letter to inform you that the

product

delivered from your

shop

was not functioning properly. Because of that, I would like to return it and I want you to refund me a hundred

percent

Change the spelling

per cent

show examples

. I recently ordered a Bluetooth mouse from your

shop

last

week and regretfully discovered that the

product

was not functioning properly. When I open the delivery box, I found the item in bad shape. The plastic packaging was open, and the cover of the battery compartment was broken. I tried to test whether it is still usable.

Although

the red LED was lit, it is not functioning at all. I was really frustrated as I need that mouse very urgently to finish my design assignment which will be due at the beginning of

week. Despite the possibility that I could get a new

product

from you as a warranty claim, I had to buy a new mouse urgently from a

shop

near my home because of my urgency as I just mentioned. I will find a spare timeslot in the coming Friday afternoon to visit your

shop

and return your broken

product

and collect the refund from you. Best regards, Zay Yar Myint.

Submitted by zayyar6367 on Mon Aug 29 2022

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4Linking words
meeting the goal of 7 or more
2Word repetition
meeting the goal of 3 or fewer
1Grammar mistakes
 

6 paragraphs

206 words

8.50

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 9.0

Complete response

Suitable writing tone

Appropriate word count

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Topic Vocabulary:

I am writing to express my disappointment
I regret to inform you that
I am dissatisfied with the item I received
The item arrived damaged
The product is in unsatisfactory condition
I expected better quality
I would like to request a refund
I kindly ask for your assistance in resolving this matter
I would appreciate it if you could provide instructions
I suggest arranging a pick-up service
I expect a prompt response and resolution
I hope for a satisfactory outcome

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You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

In some countries the average weight of people is increasing and their levels of health and fitness are decreasing. What do you think are the causes of these problems and what measures could be taken to solve them?

The percentage of overweight children in western society has increased by almost 20 % in the last 10 years. Discuss the causes and effects.

Interview form the basic selection criteria for most large companies. However, some people think that interview is not a reliable method of choosing whom to employ and there are better methods. To what extent to you agree or disagree?

Many people today do not feel safe either at home or when they are out. What are the causes? What are the solutions?

An increasing number of people are buying what they need online. What are the advantages and disadvantages for both individuals and companies to shopping online?