You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter x describe the problem with the equipment x explain what happened when you phoned the shop x say what you would like the manager to do

Dear Sir or Madam, I am writing

this

letter in connection with an

oven

toaster that I bought on 20th September from one of your

branch

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branches

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in London. The problem is that I plugged in the

oven

upon I unboxed it at home and I realised that the

oven

was unable to warm up properly. I followed the instruction many times to make sure about the

phasis

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phases

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of installation.

Then

, I phoned your customer service for

an

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immediate help, but

unfortunately

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,unfortunately

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there was no answer on your part. I would like you fully understand the situation and help me to change

this

equipment as soon as possible. The serial number of the product is 2586554 which is written on the invoice. Please inform me about the possible way I will be able to

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receive

recieve

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receive

my new

oven

through an email provided in your shop. I am looking forward to hearing from you very soon Yours faithfully Amir Safa