ou should spend about 20 minutes on this task. You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: give details of what went wrong explain what you had to do to overcome the problem at the time say what action you would like the manager to take You do NOT need to write your own address. Begin your letter as follows: Dear ..., You should write at least 150 words.

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Dear Sir or Madam, I am writing
this
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letter to express my dissatisfaction with my stay at your hotel on September 10th.
To begin
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with, I visited Toronto to attend an important business conference. Usually, during
this
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time, the weather stays moderate, but
however
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, it was extremely cold during the night due to heavy rain. I had requested the staff to turn on the heat, but the heat was not sufficient to keep the
room
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warm. So I asked them to arrange another
room
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, but since, the hotel was fully booked and they could not change my
room
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. At
last
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, they have to provide an additional layer of a sheet that can help to keep me warm.
Also
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, they attached a mini heater to my
room
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. I regret to say
this
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I was not completely satisfied with the services I received from the hotel staff. I would appreciate it if you could refund the amount because of the problems I faced during my stay I would appreciate your immediate attention to
this
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matter. Yours faithfully, Ishant Kesar
Submitted by ishantkesar on

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