Questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

Two pie charts give us a picture of
customers
Change noun form
customers'
customer's
show examples
feedback
Change the verb form
feedbacks
show examples
about
Correct article usage
the operating
show examples
operating
Replace the word
operation
show examples
of the customer support team in the Parkway Hotel.
Firstly
, the left pie chart
Correct your spelling
describes
descpibes
Correct your spelling
describes
us the work of customer service in 2005. Here we can see, that on the top was
satisfactory
Add an article
the satisfactory
a satisfactory
show examples
evaluation of service with a 45% rate.
Moreover
,
on
Change preposition
apply
show examples
the 2-nd and
the
Correct article usage
apply
show examples
3-rd places were poor and very poor marks with 21% and 15% ratio. Nextly, the right pie chart shows us customers' feedback in 2010. And if we compare
2
Correct article usage
the 2
show examples
charts, we are able to see the growing trend
of
Change preposition
in
show examples
support quality. In 2010
on
Change preposition
apply
show examples
the
Correct article usage
apply
show examples
1-st place was good evaluation - 39%.
In addition
, the 2-nd place was for
excellent
Add an article
an excellent
the excellent
show examples
mark with 28%. And on top of that,
on
Change preposition
in
show examples
the 3-rd place was
satisfactory
Correct article usage
a satisfactory
show examples
ratio with the number of 12%. To sum up, we can see the difference
with
Change preposition
without
show examples
no
doubts
Fix the agreement mistake
doubt
show examples
. The quality of
support
Correct article usage
the support
show examples
team grew rapidly through the years.
Submitted by snake_shoulders on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

Fully explain your ideas

To get an excellent score in the IELTS Task 2 writing section, one of the easiest and most effective tips is structuring your writing in the most solid format. A great argument essay structure may be divided to four paragraphs, in which comprises of four sentences (excluding the conclusion paragraph, which comprises of three sentences).

For we to consider an essay structure a great one, it should be looking like this:

  • Paragraph 1 - Introduction
    • Sentence 1 - Background statement
    • Sentence 2 - Detailed background statement
    • Sentence 3 - Thesis
    • Sentence 4 - Outline sentence
  • Paragraph 2 - First supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 3 - Second supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 4 - Conclusion
    • Sentence 1 - Summary
    • Sentence 2 - Restatement of thesis
    • Sentence 3 - Prediction or recommendation

Our recommended essay structure above comprises of fifteen (15) sentences, which will make your essay approximately 250 to 275 words.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

What to do next:
Look at other essays: