You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: give details of what went wrong explain what you had to do to overcome the problem at the time say what action you would like the manager to take

Dear Sir/Madam, I am writing to express my disappointment regarding the experience which I had in your hotel "The Taj". I stayed there for a week starting from 12th September till 18th . During

this

time I stayed in room no 1010 which was on the 10th floor and the temperature control was not working properly . As you know in September's weather is really unpredictable, it's hot in the daytime and cool at the

night

and I got cold because of

this

. To sleep at

night

I have to ask for two extra quilts and that was how I managed to sleep at

night

as it was too cold during the

night

. I want to get a 30% of refund of my bill and I would highly recommend repairing the temperature control machines in your hotel rooms,

This

kind of hospitality cannot be accepted by a renowned hotel.I have attached the bill and account details for the refund . I hope you will initiate a refund as soon as possible . Yours faithfully, Pooja